Privacy Policy

When you request a quote or book a cleaning we collect your name, phone number, email address, service address, and details about your home that are needed to price and perform the work. If you pay by card, payment details are processed by our payment provider and are never stored on our systems.

Our website records standard technical information such as IP address, browser type, pages visited, and referring site. We use this to keep the site working and to understand which pages are useful.

Your information is used to respond to your request, schedule and perform cleanings, send appointment reminders and completion notices, process payment, and follow up on service quality. With your permission we may send occasional offers; you can opt out at any time by replying STOP to a text or clicking unsubscribe in an email.

We share only what is needed with providers that help us operate: scheduling software, payment processing, text and email delivery, and website hosting. We do not sell or rent customer information to anyone. We will disclose information if required by law or to protect the safety of our staff and customers.

This site uses essential cookies to function and may use analytics cookies to measure traffic. You can disable cookies in your browser; the site will continue to work but some features may be limited.

You can ask to see, correct, or delete the personal information we hold about you by emailing us. We will respond within 30 days. Booking history needed for tax or legal records may be retained for the period required by law.

This policy may be updated as our services change. The current version is always posted on this page. Questions can be sent to contact@bostoncleaningservices.com or by calling (857) 356-4857.